Intuit Stock Sinks on Disappointing Outlook After Weak MailChimp, TurboTax Results

Intuit (INTU) shares tumbled 7% in premarket trading Friday, a day after the maker of tax and accounting software gave weaker-than-anticipated guidance on soft demand for its MailChimp marketing platform and TurboTax tax filing program.

The firm that also owns QuickBooks and Credit Karma sees fiscal 2026 first-quarter GAAP earnings per share (EPS) of $1.19 to $1.26 and revenue growth of 14% to 15%. Analysts surveyed by Visible Alpha were looking for EPS of $1.31 and revenue 16.2% higher. In addition, Intuit’s full-year EPS projection of $15.49 to $15.69 was short of forecasts.

The outlook offset strong fiscal 2025 fourth-quarter results. Intuit posted adjusted EPS of $2.75 on revenue that increased 20% year-over-year to $3.83 billion, with both beating estimates. CEO Sasan Goodarzi pointed to artificial intelligence for the gains, noting the use of the company’s “virtual team of AI agents and AI-enabled human experts.”

Intuit noted that revenue at its Global Business Solutions Group gained 18% to $3.0 billion and Online Ecosystem rose 21% to $2.2 billion. However, when MailChimp is excluded, those segments would have advanced 21% and 26%, respectively.

U.S. TurboTax units fell 2% to 39.2 million, which the company said was “due to yielding share with lower ARPR customers.” ARPR, or Average Revenue Per Return, refers to the money Intuit gets when a customer uses its tax software.

Heading into today’s session, shares of Intuit were up 11% year-to-date.