Optimal Debt Solutions (www.OptimalDebtSolutions.com) is a Debt Relief company offering a variety of services such as Debt Settlement, Credit Counseling, Debt Consolidation, and Negotiation Services. Their mission is to help Americans struggling with unsecured debt reduce what they owe and regain financial control. While they have a growing presence in the debt relief space, reviews for Optimal Debt Solutions are somewhat mixed, so make sure to explore all your options before committing.
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Company’s Snapshot
- Official Name: Optimal Debt Solutions
- Official Website: www.OptimalDebtSolutions.com
- Phone: (888) 998-7287
- Headquarters: Irvine, California
- Service Available in: Most U.S. states (not available in OR, VT, WV, and CT)
- Years in Operation: Since 2018
Legitimacy, Ratings & Reviews
Optimal Debt Solutions is a registered debt settlement company, but they are not yet an accredited member of the American Association for Debt Resolution (AADR). Their reviews vary depending on the platform.
- BBB Rating: Not BBB Accredited
- Google Reviews: 4.3/5 stars (87 reviews)
- TrustPilot Reviews: 4.5/5 stars (223 reviews)
- Yelp Reviews: 3.5/5 stars (14 reviews)
While many customers have reported positive experiences, particularly praising the firm’s support staff and program structure, others have cited slow response times and unclear communication. If customer experience and national reputation are your top priorities, we recommend you look into New Era Debt Relief first.
Services Offered by Optimal Debt Solutions
According to their website, here are the services offered:
- Debt Settlement: They negotiate with creditors to settle debts for less than what’s owed.
- Debt Consolidation: For those with qualifying credit, they may offer options to consolidate multiple debts into one monthly payment.
- Credit Counseling: They assign a counselor to help you understand your debt situation and explore potential options.
- Debt Management Plans (DMP): Customized repayment plans to simplify payments and reduce interest.
- Financial Education: Resources to help consumers understand budgeting, savings, and credit management.
Pros 👍:
- No Upfront Fees: They only charge after a successful settlement is reached.
- Free Consultation: You can speak with a counselor to understand your options before enrolling.
- Negotiation Expertise: Their negotiators reportedly have strong relationships with major creditors.
Cons 👎:
- Limited Availability: Their services aren’t available in every U.S. state.
- Not AADR Accredited: As of 2025, they are not listed as accredited members of the American Association for Debt Resolution.
- BBB Status: They are not currently accredited by the Better Business Bureau, which may be a concern for some consumers.
Debt Types They Can Help With
Optimal Debt Solutions focuses on unsecured debts. Here’s a list of debt types they typically work with:
- Credit Card Debt
- Medical Bills
- Personal Loans
- Private Student Loans
- Lines of Credit
- Collections & Charge-Offs
They do not handle secured debts such as mortgages or auto loans, and they also do not provide direct legal advice or tax resolution services.
Final Thoughts
While Optimal Debt Solutions may be a good fit for some, we highly recommend you first look into our top-rated provider for 2025: New Era Debt Solutions. Their no-upfront-fee model, A+ BBB rating, and thousands of positive reviews make them the standout choice this year. They also may charge lower percentages than other debt relief companies, but we encourage to compare pricing from 2-3 companies before making a decision, as prices are known to change.
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Frequently Asked Questions (FAQ) About Optimal Debt Solutions
1. Is Optimal Debt Solutions a lender?
No, Optimal Debt Solutions is not a lender. They do not issue loans or provide lending services. Instead, they help clients negotiate, settle, or consolidate existing unsecured debts through third-party financial tools and partners.
2. Can I use Optimal Debt Solutions if I have good credit?
Yes, but it depends on your goals. If you have good credit and are simply looking to simplify your debt through a consolidation loan, you might be better served by working with a lender or bank directly. Optimal Debt Solutions is more focused on helping individuals who are struggling with debt, late payments, or collection accounts.
3. Will I be sued if I enroll in a debt settlement program?
There is always a risk that creditors could take legal action if you stop making payments… especially during a debt settlement negotiation period. Optimal Debt Solutions may attempt to reduce this risk by negotiating quickly, but lawsuits are a potential risk in any debt settlement program.
4. How long does it take to complete a debt settlement program?
Most clients complete their program within 24 to 48 months. However, the timeline depends on your total debt, ability to make monthly payments into the program, and how fast settlements are reached with your creditors.
5. What fees does Optimal Debt Solutions charge?
Fees typically range from 15% to 25% of the total debt enrolled in the program. These fees are only charged after a successful settlement is reached, in compliance with FTC guidelines. Always request a breakdown of potential fees before signing up.
6. Will enrolling affect my credit score?
Yes, debt settlement programs can negatively impact your credit score in the short term because they often involve stopping payments to creditors. However, many clients find the long-term benefits, such as becoming debt-free… outweigh the temporary credit impact.
7. Is Optimal Debt Solutions suitable for federal student loan debt?
No, federal student loans are not eligible for debt settlement through Optimal Debt Solutions. For federal loans, it’s best to explore government-sponsored options like income-driven repayment plans, deferment, forbearance, or Public Service Loan Forgiveness (PSLF).
8. What happens if I drop out of the program halfway?
If you cancel your enrollment before a settlement is reached, you will not be charged fees. However, you may still owe the full amount to your creditors, and any progress made during negotiations may be lost. It’s important to speak to a representative before exiting to understand the consequences.
9. Can I negotiate with creditors myself instead of using Optimal Debt Solutions?
Yes, it’s entirely possible to negotiate with creditors on your own. However, it requires time, persistence, and some financial knowledge. Many people turn to debt relief companies like Optimal for professional help because they may get better settlement terms and avoid the stress of doing it alone.
10. Is Optimal Debt Solutions better than a nonprofit credit counseling agency?
Not necessarily. Nonprofit credit counseling agencies typically offer Debt Management Plans (DMPs), which don’t reduce the principal owed but may reduce interest rates. Optimal Debt Solutions focuses more on settlement and negotiation, which can reduce your total debt owed. Your choice should depend on your financial goals and current credit standing.